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Get extra protection against fraud

You do not appear to have Rapport security software running on this machine which means it's not as secure as it could be.

We strongly recommend that you install Rapport to give your computer another layer of protection against fraud when you bank online.

  • It's free, easy to install (you don't have to restart your computer)
  • Rapport checks you are using the real HSBC website and not a fake site made by fraudsters

You may have already installed Rapport on other machines you use to log on to Business Internet Banking, however it is not installed on this machine.

Log On

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Security update

Help to protect you and your business from online fraud.

Please be diligent if you receive an email from a party claiming to be HSBC in which you are asked to provide a copy of your signature. We will NEVER ask our customers to provide copies of signatures via email. Please act to protect yourself by not providing your signature if you receive an email request, and by reporting this to

In our emails, HSBC will never ask you for confidential information or to confirm your security details. Please forward any suspicious emails to

To help protect you we offer Rapport Security Software free of charge to all Business Internet Banking customers. Rapport Security Software checks you are accessing a genuine HSBC site and warns you if you try to enter log on details on a counterfeit site. Rapport Security Software should be downloaded onto all computers you plan to use Business Internet Banking. Download Trusteer Rapport Security Software

Please remember HSBC will never phone you and ask for your internet banking log on details

New Business Internet Banking (BIB) Users

Activate BIB online


More Information

Existing users please note: To avoid deactivating your current device only select 'upgrade' if you have received a new device.

Find out more about your security device using our BIB Security Device Help Centre

Security Device

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From 1st April 2014, HSBC Bank plc is regulated for credit business by the Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, London, E14 5HS. FCA ref. number 114216. Find out more.

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