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It may be cheaper to call us using our new 0345x/0370x numbers. Over the coming months, we will be updating all of our banking material with the 0345X/0370X telephone numbers. However, you can start using our new numbers now by replacing the prefix with 0345x/0370x instead of the existing 0845x/0870x.

Here are some important telephone numbers that you may find useful.

If you can't see what you're looking for, try more detailed contact information for Products and services, International Services, Corporate Banking, and Special expertise.

To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call.

New customers

Find out more about HSBC for business or book a meeting with a Business Specialist
0800 032 1770
+44 01470 697032
Open 8am – 10pm Monday to Sunday  
Lost and stolen cards

All cards
0345 600 7010

+44 1442 422 929

UK Textphone
0800 028 3516 ( +44 1792 494 394 from Overseas )

Open 24 hours a day, 365 days a year  
Business Internet Banking

Help desk

0345 602 2014 ( +44 1792 496 941 from Overseas)

0345 7125 563
Open 8am – 10pm Monday to Sunday Business Internet Banking online help
Business Telephone Banking

Existing customers
03457 60 60 60

+44 1226 260 878

0345 7125 563
Open 8am – 10pm Monday to Sunday  
Make a complaint We're committed to providing you with superior service. Sometimes things go wrong, and we'd like the opportunity to put them right for you. If there's something you're not happy with then let us know.
Lending appeals If you have applied for business lending which we've been unable to approve, you can make a business lending appeal and ask for the decision to be reviewed.

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i) Allow you to access other websites. Please read the linked websites' terms and conditions. HSBC Bank plc has no control over non-HSBC websites and is not liable for your use of them.
ii) Allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank plc's website.

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