This page is designed to give you a brief understanding of the main functions within the Business Internet Banking service. A list fully detailing all the functions can be found in the 'Managing the Service' guide.
Allows you to view your account balances in a number of different formats which include real-time. You can also view any formal borrowing limit (Agreed Limit) that has been agreed by the bank.
For Business Card and Commercial Card accounts, the service lets you see all transactions since the last statement date. You can also view the last 6 months statements.
For sterling accounts, you can view the recent transactions on your account, including transactions made that day. You can also download your transactions into a financial package such as, Microsoft Money®, Quicken® or into a spreadsheet.
For both Business Current and Savings accounts, the service allows you to view, print and download statements into PDF format. Statements can be viewed for at least 6 years, with the ability to switch paper statements on and off and amend the frequency. You can also view applicable Debit and Credit Interest Rates for your accounts via the Statement function.
Interest and Charges summary can be viewed, printed and downloaded into a software package.
Business Internet Banking puts you in control by letting you set an overall daily payment limit for the business, up to a maximum of £100,000 a day, which covers all payments made through the Business Internet Banking service. We offer you four different payment options to choose from Bill, CHAPS, International (aka Priority) and BACS Payments.
With the Bill Payment option you make sterling payments one at a time to a single UK beneficiary in a way that may be familiar to users of our Personal Internet Banking service or Business Telephone Banking service. Bill Payments are normally received by the beneficiary's bank and should be available for drawing within two hours providing that the beneficiary sort code and account number accepts Faster Payments. In all other cases the payment will take a minimum of three working days. You can also send us a forward dated payment up to 45 days in advance.
Payments up to the value of £100,000.00 can be sent using the Faster Payment service (this can be reduced at anytime without prior notice), subject to the appropriate payment limits and available funds in your account or an agreed overdraft covering the payment.
Please note: Payments can be made up to your daily Bill Payment limit to HSBC Credit Cards (including first direct), HSBC Business Card and Commercial Credit Cards using the Faster Payment Service.
The Bill Payment option will help you avoid unplanned overdrafts as available funds are needed on your account before a payment is made. Details of Bill Payments made are available (real-time) from 'Transaction List' within the 'Your Accounts' option.
The CHAPS Payment option is particularly useful to Businesses who need to make urgent single sterling payments where funds need to be received the same day. For example: a Conveyancing Solicitor may use this service to transact funds, from the sale of a property, between the buyer and the seller's bank accounts.
When making a CHAPS payment in Business Internet Banking there needs to be sufficient funds in the debiting account to cover the value of the payment.
International Payments, also known as SWIFT or Priority payments, are used for sending funds overseas or currency within the UK. There is a wide variety of currencies that can be sent and exchange rates are updated daily.
Sending international payments can often be a daunting and longwinded process. The International Payment service on BIB has been specifically designed to make this simple and easy. The key to making a priority payment is to ensure that you have all of the essential beneficiary details and enter them accurately in the payment instruction. BIB will ask you for the information it needs to be able to make your payment quickly and efficiently. As a general rule you should always ask the beneficiary to provide you with the following information:
Subject to agreed limits and available funds, you can make payments in different currencies to any beneficiary bank in the UK or abroad. Payments are typically received by the beneficiary between 1 - 4 days after debiting your account.
The BACS payment option is ideally suited to established businesses that make frequent UK sterling payments, especially bulk payments such as salaries. BACS payments can be made in batches of up to twenty five beneficiaries (one debit), so you don't need to make payments one-at-a-time. BACS payments are received by the beneficiary's bank in three working days. You can also send us a forward dated payment up to 45 days in advance.
If you have sent us any forward dated Bill/BACS payments you can view the details and if necessary, cancel these payments at any time through the Pending Payments option, right up to when we make the payment for you.
Transfers are the immediate movement of monies from one of your HSBC bank accounts to another of your HSBC bank accounts provided they both appear on the same Business Internet Banking profile (set of accounts which appear in the same account list). Transfers can be made for any amount up to the available balance on the account the money is coming from. There is no charge.
This function will allow you to create, amend or delete a Secondary User (Secondary Users are employees or other individuals who have been allowed to access the business accounts and are set-up by the Primary User).
This function will allow you to create a new standing order or view, amend and cancel any standing orders already set up on your accounts.
This function will allow you to view and cancel any direct debits set up on your sterling accounts.
This function will enable you to view your Import or Export accounts and submit requests via BIB. You will be able to:
Submit a request to cancel a cheque or sequence of cheques, submit an order for a new cheque or paying in book, or request a copy of a presented cheque or credit to aid account reconciliation.
Business Card / Commercial Card
Enables the user to review the company card and individual cardholder limits for a particular card account and submit a request to increase and/or decrease these as necessary. A new cardholder application form is also available for download in PDF format.
Review all activity made by individuals allowed access to the business account through the Business Internet Banking service within the last 90 days.
The links on this page will open a new browser window and may:
i) Allow you to access other websites. Please read the linked websites' terms and conditions. HSBC Bank plc has no control over non-HSBC websites and is not liable for your use of them.
ii) Allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank plc's website.