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System Requirements

Business Internet Banking is available to both PC and Apple Mac users with modern internet enabled machines. A printer is also recommended.

To access Business Internet Banking, you will need the appropriate browser software (e.g. Internet Explorer 7) and operating system (e.g. Windows XP, Windows Vista) on your machine.

If you are unsure which combination you are using, advice on how to check is provided below.

Supported Combinations

Only some combinations are fully supported by our technical helpdesk and these are indicated below, with a "Y".

We support some screen reading software to support visually impaired users, and other users with accessibility issues.

We recommend that you use one of these combinations.

It is possible other combinations will work but you may experience problems which our helpdesk will not be able to support.

Browser updates are available free of charge from the Microsoft and Firefox web sites. Operating systems can be purchased from software vendors.

The tables are correct as at July 2011.

PC

Operating system / Browser Vista Win XP Win 2000 Win ME Win 98
IE 9.0 Y Y
IE 8.0 Y Y
IE 7.0 Y Y
Firefox 4.0 Y Y Y Y Y
Google Chrome Y Y Y Y Y

Apple Mac

Operating system / Browser OSX 10.0 to 10.6
Firefox 4.0 Y
Safari 5.0 Y
Safari 4.0 Y
Google Chrome Y

Business Mobile Banking

Compatible with iPhone, iPod touch and iPad. Requires iOS 3.1 or later.

Key
(IE = Microsoft Internet Explorer)

To determine which version of Windows you are running:

  1. Click Start, point to Settings, and then select Control Panel
  2. In Control Panel, double-click System
  3. Select the General tab

To determine if you are running OSX on your Mac:

  1. Click on the Apple icon, in the top left-hand corner
  2. Select About this Mac

To determine which version of Internet Explorer you are running:

  1. Select Help from the browser top menu
  2. Select About Internet Explorer and look for the version number

To determine which version of Firefox you are running:

  1. Select Help from the browser top menu
  2. Select About Firefox

The links on this page will open a new browser window and may:
i) Allow you to access other websites. Please read the linked websites' terms and conditions. HSBC Bank plc has no control over non-HSBC websites and is not liable for your use of them.
ii) Allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank plc's website.

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