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HSBC Cookie Policy

Understanding how and why we use cookies

We use cookies to give you the best possible experience on our website. Cookies allow you to do many things such as log on to Internet Banking, have us 'remember' your log-in preferences*, apply for products and services online and use financial tools like our 'find and compare' mortgage calculators**.

When you visit this site, we ask for your consent to use cookies. However, this Cookie Policy allows you to amend your preference for tailored content cookies. Your preference will be displayed at the footer of each page and will apply to hsbc.co.uk and all sub-domain websites e.g. business.hsbc.co.uk.

To find out more about how we use cookies and what benefits they bring, please take a few moments to read this Cookie Policy.
* Please note this functionality is not provided for Business Internet Banking.
** Available for personal banking customers.

Frequently asked questions

Do cookies mean I could get cold calls or junk mail?
We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our site of things we think you might be interested in, but only in relation to HSBC products and services. You will never see advertising on our website from anyone other than HSBC group companies and our agents.

Can cookies pass on my personal information to others?
The only time we may share personal information gathered through cookies, is when you have given us express consent to do so by applying for a product or service. For example, if you were applying for a home insurance policy, we'd inform you that we'd be passing your details to our trusted home insurance policy provider.

Do cookies compromise my security when I'm logged on to Internet Banking?
The cookies we use are completely safe. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

Click here to see other frequently asked questions



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