Forgotten your Username?

This is the Username you created during activation.

If you have forgotten your username, our Business Internet Banking Helpdesk will be able to help you once you have correctly answered some security questions.

Business Internet Banking Helpdesk
0345 602 2014
(from outside UK +44 1792 496 941)

Textphone
0800 028 3516
(from outside UK +44 1792 494 394)

Lines are open from 8am to 10pm every day.

Alternatively, if you do not know the answers to your security questions, you can go into any of our branches with valid photographic identification. Our branch staff can call our Business Internet Banking Helpdesk on your behalf to advise you of your username.