You do not appear to have Rapport security software running on this machine which means it's not as secure as it
could be.
We strongly recommend that you install Rapport to give your computer another layer of protection against fraud
when you bank online.
- It's free, easy to install (you don't have to restart your computer)
- Rapport checks you are using the real HSBC website and not a fake site made by fraudsters
You may have already installed Rapport on other machines you use to log on to Business Internet Banking,
however it is not installed on this machine.
I don't have enough time to download and install Rapport now
Download and installation is very simple and quick. A few mouse clicks and Rapport can be installed and running on your desktop in just a few minutes.
You do not need to register, you do not need to type anything or submit information and you do not need to restart your browser or reboot your computer.
Did you know?
Fraudsters are becoming more and more sophisticated and there is often a period of time after a new virus / Trojan is created during which it will not be detected by even the best security or antivirus packages. Fraudsters use this window to try and gather Internet Banking logon details and other details which allow identity theft.
Rapport is designed to complement your antivirus, anti-spyware and firewall software making your use of Internet Banking more secure.
Rapport is not running on this machine
You have received this message because Rapport is not installed on the machine you are currently using. When you download Rapport it is installed on your machine and is not linked to your Business Internet Banking profile. To ensure you are protected at all times you will need to download Rapport on each machine you use.
Rapport has been tested by us
It is a trusted piece of software that is offered free to all of our customers. We have undertaken extensive testing before recommending you download and it is also recommended by other banks and financial institutions.
Rapport has been tested by us
It does not replace your antivirus and is not an antivirus solution. It works differently and prevents attacks that your antivirus solution cannot detect or remove. Anti-virus and Rapport are two complementary security layers and we recommend using both for maximum protection.
Rapport has been tested by us
Throughout our extensive testing we did not encounter any slow-downs as a result of Rapport being installed on a machine. However, we have seen articles on the internet suggesting that it does, but this is not our experience.
Should you find that your computer / browsers performance is affected after downloading Rapport, the provides details on how you can diagnose if it is Rapport that is affecting your machine. Trusteer Technical support is available on the website should you require assistance.
Rapport has been tested by us
We are sorry to hear that you had issues with Rapport, but we still recommend that you download and install the software. Should you require assistance for technical problems after downloading or using Rapport, the provides details on how you can diagnose if it is Rapport that is affecting your machine. Trusteer Technical support is available on the website should you require assistance.
A version for installation on corporate networks is available
We still recommend, where possible, the use of Rapport security software. Please ask your systems administrator to contact HSBC on 0345 602 2014 to discuss how to get Rapport installed.
